▼

Accounting and Budgeting FAQs

Show All Answers

1. When is all accounts payable documentation due?

All completed documentation for accounts payable is due by noon on Wednesday in order for the check to be ready by Friday after 2pm.

▼

Accounting for Circuit Court FAQs

Show All Answers

1. When will I get my check?

Checks are mailed out weekly. But, it depends on the method of payment that was used during the receipting as to whether the check cuts for you that week.
*Cash is released immediately
*Business checks and money orders, funds are held for ten (10) days before releasing funds.
*Garnishment checks are held twenty (20) days.
We cannot mail out checks without the money having been paid in!

2. How long before my check will not be honored at the bank?

Any Circuit Court check, including jury checks, are only good for 90 days as stated on the check.

3. How do I change my address?

Report any changes of address to the accounting department either by mail, or a phone call.

▼

Animal Control FAQs

Show All Answers

1. How do I go about surrendering an animal?

Intake of animals is Tuesday-Friday 11-3:30. You must be a resident of Blount County only., not a resident within the city limits of Maryville, Alcoa, or Rockford. You must bring a valid ID with your current address, if you do not have this bring a piece of mail from your current address along with your ID. Please leave your animal in the car until you finish the paperwork at the front desk.

▼

Child Support FAQs

Show All Answers

1. Can I make my child support payment here?

The clerk's office can not accept child support payments. Payments may be made at the local Child Support Enforcement Office located at 1938 E Lamar Alexander Pkwy, Maryville Tn 37804, their phone number is 865-981-2373.
Payment method taken is a money order.

2. Can you change my court date?

No the clerk's office can not change court dates. If you have an attorney, you must contact your attorney and if you are not represented by an attorney, you must call the local child support office to get a reset date.

3. How long will it take to get my purge payment?

It takes one to two weeks. We must have a court order signed by the Judge first before releasing the money.

4. How to contact and where is the State Child Support Office?

The state child support office is in Nashville. The phone number is (800) 838-6911. The address is Child Support Receipting Unit, P O Box 305200, Nashville Tn 37229.

▼

Circuit Civil Court FAQs

Show All Answers

1. How can I get copies of Civil and Criminal records?

All court cases except Juvenile are public record. Copies are $0.50 per page and certified copies are $5 plus $0.50 for each page.

2. Can the clerk reset cases or jail time?

No. The clerk does not have the authority to reset cases or jail time. You will have to contact your attorney or the Judge to have your case reset or to have jail time rescheduled.

3. How are Circuit Civil cases set?

All jury and non-jury trials are set by the Judge's office by agreement. No notices are sent out.

▼

Circuit Criminal Court FAQs

Show All Answers

1. How can I get copies of Civil and Criminal records?

All court cases except Juvenile are public record. Copies are $0.50 per page and certified copies are $5 plus $0.50 for each page.

2. Will the court appoint an attorney for me?

The court does not appoint attorneys in civil cases. In criminal cases, if you are financially unable to hire an attorney, you may apply for a court appointed attorney. At the arraignment, the Judge will require you to fill out an affidavit of indigency. The Judge will review your affidavit and determine, by the appropriate financial guideline, your eligibility for a public defender.

3. Can the clerk reset cases or jail time?

No. The clerk does not have the authority to reset cases or jail time. You will have to contact your attorney or the Judge to have your case reset or to have jail time rescheduled.

▼

Clerk & Masters Tax Sale FAQ

Show All Answers

1. When are taxes turned over to the Clerk and Master’s office for collection?

Two years following the delinquency. The county and cities file the cases in our office April 1^st of every year.

2. Can I make partial payments on delinquent taxes turned over to the Clerk and Master’s office?

No, we can only accept full payments.  

3. How do I start the redemption process after my property is sold?

You must contact the Clerk and Master’s office to start the process.

4. When are the properties sold?

Properties that have not been paid will be sold one (1) year from the date they were turned over to our office.

5. I am interested in purchasing property at the tax sale. How can I obtain the information?

The information will be posted on this website approximately one month before the sale.

6. Can I purchase a property prior to the sale date?

No, you must purchase the property at the tax sale.

7. What happens to properties no one purchased at the tax sale?

The county will purchase the property and hold it in inventory for the redemption period. After, the county will either use or re-auction the property. Contact the County Mayor’s office for further information.

8. Can I view/pay my delinquent taxes online?

No, our office does not currently have that option. You can pay in person or by mail with Cash, Money Order or a Cashier’s Check only.

9. What is the mailing address for paying delinquent taxes?

Make Money Orders or Cashier’s Checks payable to:

Blount County Clerk and Master
Blount County Justice Center
930 E. Lamar Alexander Pkwy
Maryville, TN 37804

Please be sure to include the property owner and property address on the payment.

▼

County Commission

Show All Answers

1. Who is my County Commissioner?

Please use the link below to view your County Commissioner.
County Commissioners

2. How Do I Find My Voting District?

Please click the link to view voting district information.

Voting District Map

▼

Cyber Security FAQs

Show All Answers

1. What requirements should my Windows password meet?

Make sure you do the following when choosing a new Windows password:

• Don't reuse one of your previous 5 passwords
• Use at least 8 characters
• Use at least 3 of the following: Uppercase letter, Lowercase letter, a number, a special character (!, @, $, %, etc.)
• Don't include part of your username

2. What is phishing?

A phishing attack is when an email is sent from someone who poses as a reliable source and tricks a user into giving away financial information or allowing access to a network. This stolen information is then used to extort a person or organization.

3. How can I tell if an email is a phishing email?

The email may appear to be from a legitimate source or include infected links and attachments that seem harmless, so it's sometimes hard to tell. This seemingly harmless email will try to steal financial information or could contain a virus called ransomware. Watch this short video to learn how to distinguish a potentially harmful email. 

VIDEO- "What is Phishing and How do I Protect Myself?" (2 min 28 sec)

4. How can I tell if an E-Fax is a phishing email?

A real E-fax will always show as being from xxx@mydigitalservices.com. If it's not from this email, please do not open, forward, or download it, just delete it.

5. What should I do if I receive a phishing email?

You should NEVER open, respond to, or forward emails that may be a threat. If you believe HR, IT, or Accounting may need your assistance, call them directly. NEVER send sensitive information (passwords, banking info, Social Security, etc.) via email. Do not download attachments or click on links without double checking that the sender is legitimate. 

6. I received a notification from Google about my account security, what should I do?

These alerts should always be taken seriously- please notify Blount County IT immediately.

7. What should I do if I think my computer is infected?

If you think anything is wrong with your computer, remove the blue Ethernet cable or disconnect from WiFi completely, then turn off your computer.  Disconnecting yourself is the best way to prevent a virus from spreading, and it will never hurt your computer. If you suspect anything, you should always disconnect then call IT at 865-273-5730 (do not enter a ticket) ASAP.

8. What is ransomware?

Ransomware is a virus that locks your computer and demands a ransom for the release of your files. They often appear as a harmless email, link, or download and don't reveal themselves until it's too late. Watch the video below to see an example of ransomware. Note that a ransomware attack can happen in many different ways or may look different, but any type of ransomware is still harmful.

VIDEO- Ransomware Simulation (3 min 12 sec)

9. How do I protect myself against ransomware?

Follow all of the security processes listed above (browsing the web with caution, staying alert for phishing attacks, being cautious of what content you download or run, etc.), and if you do happen to become infected, unplug your blue Ethernet cable or remove yourself from WiFi completely, and turn off your computer IMMEDIATELY. Removing yourself from the network may prevent the ransomware from spreading through the network and infecting more files. Aside from that, there's not much anyone can do after they have been infected besides lose files or tons of money, so its vital that we avoid it in the first place, but no pressure.

10. How can I make sure I'm staying secure when browsing the web?

Make sure you lease sites that have suspicious pop-ups or give warnings of malware. Always check that a site has "https://" at the beginning. Check out the video below for more.

VIDEO- Internet Safety: Your Browser's Security Features (2 min 21 sec)

▼

General FAQs

Show All Answers

1. Where do I send court payments?

For court payment information please refer to our Payment Information page.

2. How do I contact the County Clerk?

Find the County Clerk's contact information.

3. How do I register to vote?

For more information on registering to vote, click here Register to Vote / Update Information

4. How can I report a pothole?

Fill out the Pothole Complaint Form here.

▼

General Sessions Civil Court

Show All Answers

1. Is this where I get an Eviction Notice?

NO!
The Landlord/Owner must give a 30 day eviction notice to the Tenant(s).

2. How long does it take to get a Court Date for a Detainer Warrant?

An Officer will make up to three (3) attempts to serve the defendant(s). Usually will have a court date within 30 days.

3. What if Tenant(s) don't move within the 10 days of the Judgment becoming final?

A Writ of Possession will need to be filed. An Officer will contact the Landlord and set up a time to meet at the property to give possession of property to Landlord.

▼

General Sessions Criminal & Traffic Court FAQs

Show All Answers

1. Am I eligible for Driving School if I possess a CDL (commercial driver license)?

No, you would not be eligible to sign up for driving school. You would have to appear in court or pay the citation in full before the court date (if payment is a option for the charge).

2. May I make partial payments prior to court?

You would not be able to make partial payments prior to court. If you appear in court and are fined or taxed with costs, you may ask the judge for additional time to pay.

3. Will the court appoint an attorney to represent me in a Sessions Criminal case?

If you cannot afford to hire an attorney, you may appear in court on your court date and request an attorney. The judge will send you to the clerk’s office to fill out an Affidavit of Indigency and then the judge will determine if you qualify for a court appointed attorney.

4. If my driver license has been suspended, where do I go to get the information required to obtain a valid driver license?

You will need to go to the local DMV (Department of Motor Vehicles) office and get a print out showing what information would be required to obtain a valid driver license. If you are required to have a Certification letter from the court, you will have to obtain the letter(s) from the DMV office and bring the letter for each charge to the clerk’s office for certification. There is a fee for the court to certify each letter.

▼

Highway FAQs

Show All Answers

1. How do I add a driveway access?

Call the Highway Dept at 865-982-4652, we will have an inspector look at and advise type and size of tile needed. It is then your responsibility to purchase and install the drainage tile and once complete the inspector will verify installation at which time the county will take over any future maintenance for it.

2. Does the County maintain City or State roads?

No, all Cities, Towns and State roads are maintained by them.  The Highway Department maintains all county roads and right of ways. All State roads are easily identifiable by a number, for example; Hwy 321 or Hwy 411 are both State roads and maintained by them. 

3. What is the right of way for my road?

The right of way for every County road is different and ranges from 11ft to 25ft from the center of the road, please call the Highway Department at 865-982-4652 to find out what the right of way for your road is.

4. What roads are plowed first during snow?

It is impossible to plow all the roads at one time, we plow Primary Roads first, Secondary Roads next and Subdivision Streets last. We follow this procedure to allow emergency equipment to navigate the roads as soon as possible. We understand that people have places they need to go and we do our best to plow all the roads as quickly and safely as possible.

▼

HR Information: Vision Information (Intranet)

Show All Answers

1. Can our employees get their eye examinations at one location and go somewhere else for their frames or contacts?

Yes, they can. Our vision plans allow members the flexibility to choose where they receive services and purchase materials. Members should confirm that the providers are in-network before receiving services or making purchases.

2. What is the best way for my employees to know which services are offered by the different providers?

The online provider directory clearly lists the services available at a chosen provider. These include an eye exam, glasses, Contact Lens Fitting exam, contacts, and whether the provider accepts additional discounts.

3. If one of my employees has a problem or needs assistance in resolving an issue with an "in-network" provider, who should he/she call?

The member should first try to resolve the issue directly with the provider. However, if assistance is needed, the employee should call our Customer Service Department at 800-507-3800 for further information.

4. Can employees use the discount feature to purchase non-prescription sunglasses?

No, discounts cannot be used for non-prescription sunglasses.

5. Can employees who wear both contact lenses and glasses use their benefits for both of them within the same benefit period?

With most plans, employees may use their benefits for one or the other, but not both during the same benefit period. Please see your plan outline for verification.

6. If an employee selects a frame that is more expensive than the frame allowance that is included in their plan, what does he/she need to do?

The employee will pay the difference between your plan's in-network allowance and the regular retail price of the frame selected. The overage may be subject to a 20% discount if the provider is listed in the directory as “accepts discounts.”

7. How do employees determine what kinds of frames they can select as part of their vision benefit?

Your employee can select any frame in the network provider's inventory up to the retail allowance shown in your Outline of Benefits schedule without incurring any additional out-of-pocket cost.

8. Do an employee's dependents need to have their own ID cards to receive benefits?

No, dependents may use the primary member's ID card to receive services.

9. Do employees need to show their ID card to the provider to receive services?

No. Employees can receive services without showing their ID card, however they should identify themselves as Superior Vision Plan members to the provider.

▼

Jury FAQs

Show All Answers

1. Is there an Age Limit that allows me to take my name off the Jury List?

The Age Limit that allows your name to be removed from the Jury List starts at 70.

2. How do I get my name removed from the Jury List due to the Age Limit?

Fill out the Jury Questionnaire Card that is attached to your Jury Summons. Provide a copy of your Driver’s License, Personal ID, or any documentation that includes your date of birth. When your Jury Questionnaire Card/documentation is received, you will be contacted.

3. I no longer live in Blount County/Tennessee. What do I need to do?

Fill out Jury Questionnaire Card that is attached to your Jury Summons. Include your new Primary Address on Line #2 of Jury Questionnaire Card. You will be contacted when your Jury Questionnaire card is received.

4. I am a Full Time/Graduate/Nursing Student. What do I need to do to be excused?

Fill out the Jury Questionnaire Card that is attached to your Jury Summons. Provide a copy of your Student ID or Class Schedule. You will be contacted when your Jury Questionnaire Card and documentation have been received.

5. I have medical conditions that make me unable to serve on a Jury. What do I need to do to be excused?

Fill out the Jury Questionnaire Card that is attached to your Jury Summons. Provide a letter/note from your Doctor or any Medical Documentation that you have. You will be contacted when your Jury Questionnaire and documentation have been received.

6. What makes a Juror ineligible to serve on a Jury?

A Juror is ineligible to serve if the Juror is not a resident of Blount County, has a Felony Charge, has a letter/note from a licensed doctor that request for the Juror’s name to be removed, or is not a U.S Citizen.

7. I am willing to serve at another time this year. How do I request a postponement on my Jury Service?

All Jurors are allowed only one Postponement request per Jury Service. A Juror’s Jury Service can be postponed up to one full year. Fill out Jury Questionnaire Card that is attached to your Jury Summons. On the back of the Jury Questionnaire Card, under Postponement of Service, provide a month that you will be available for jury service. You will be contacted and provided with your new Jury Summons date.

8. If I have already received a Postponement and circumstances arise that prohibit me from serving, what will I need to do to be granted one more Postponement?

If you need one more Postponement then you will need to provide documentation and a letter explaining the reasoning behind the second Postponement request. You will also need to provide a month that you can better serve on a jury. You will be contacted as soon as your Jury Questionnaire/documentation is received and an alternative date given to you if possible. Otherwise, you will need to appear on the summons date, before the judge, to asked to be excused.

9. If I had served on a Jury within the past two years, will this excuse me from my Jury Service?

You can be excused if you had already completed your Jury Service within the past two years. Fill out your Jury Questionnaire Card which is attached to your Jury Summons and include the date of your previous Jury Summons on Line #18 of the Jury Questionnaire Card. Return the card to our office and you will be contacted regarding your service.

10. If I will be out of state or out of the country, how will I go about being excused from my Jury Service?

The best that I can do is set you up with a Postponement. Fill out Jury Questionnaire Card, attached to your Jury Summons. On back of Jury Questionnaire Card, under Postponement of Service, provide a month that you will be available for. I will contact and provide you with your new Jury Summons date.

11. If I have a pending case in Circuit Court, am I allowed to serve as a Juror?

If you have a case pending in Circuit Court then you cannot serve until the pending case is over. However if you know someone that has a pending case, family member or friend, then you are still able to serve unless if you are a part of their case.

12. If I have received a Jury Summons and that the Jury Summons is not for me but for another Juror. What do I need to do in order for the Juror to not be in trouble?

If you have received a Jury Summons for another Juror then you will need to place all the Jury Information back in the envelope, not the spare envelope that was included with the Jury Summons. Place the envelope back in your mail box and the Mail Service will pick it up and bring it back to me and I will take care of that Juror.

13. If I do not have available Child Care for my child/children. What do I need to do in order to be excused so my child/children are not left alone?

Fill out Jury Questionnaire Card, attached to your Jury Summons. Include either a handwritten/typed letter explaining your situation. I will call you with a decision.

14. If I am a care giver for an individual and cannot find them care. What do I need to do in order to be excused for being a full time care giver?

Fill out Jury Questionnaire Card, attached to your Jury Summons. Include either a handwritten/typed letter explaining your situation. I will call you with a decision.

15. If I have a Felony Conviction and I know that I am not eligible to serve on a Jury. What do I need to do in order for my name to be removed from the Jury List?

Fill out Jury Questionnaire Card, attached to your Jury Summons. On Line #19 provide us with the charged and where the charge was from. I will contact you when I received your Jury Questionnaire Card.

16. What are the requirements in order to be considered to be excused due to a Work Hardship?

The requirements are that your employer must employ less than five people or that you work part time. If you just started a job with the employer less than six months then we can set you up with a Postponement, if you have not used one already.

17. Does my employer compensate me if I do serve as a Juror?

Your employer must provide a Juror’s usual compensation for the time the juror actually spends serving and traveling to and from Jury Duty. I can provide copies of laws explaining compensating employers for Jury Service. Your employer is not required to compensate you if your employer employs less than five people, work part time, or if you are employed on a temporary basis for less than six months.

18. In order to be excused for a Work Hardship, what will I need to do or provide to the courts?

Fill out Jury Questionnaire Card, attached to your Jury Summons. Include either a handwritten/typed letter from your employer explaining your situation and why it would cause a Work Hardship. I will call you with a decision.

19. What do I need to do in order to be excused if I am Self Employed?

Fill out Jury Questionnaire Card, attached to your Jury Summons. Include either a copy of your Business License or the first page of your latest Tax Return. I will call you with a decision.

20. I do not have transportation to get me to the Justice Center. Will this excuse me from my Jury Service?

Not having transportation will not excuse you from your Jury Service.

21. I do not believe or feel comfortable in judging others because of my religious beliefs. Will this excuse me from my Jury Service?

We do respect all religious views; however this will not excuse you from your Jury Service. Only the Judge is allowed to excuse you from your Jury Service.

22. I feel that me not being able to read, write, speak, or understand well enough to serve as a Juror. Will this excuse me from my Jury Service?

Only the Judge and the Attorneys are allowed to excuse you from your Jury Service due to not being able to read, write, speak, or understand well.

23. Will me knowing a Judge, attorney, defendant, officer, or clerk make me unable to serve as a Juror?

Only the Judge and the Attorneys are allowed to excuse you for knowing a Judge, attorney, defendant, officer, or clerk.

24. I used to work in the justice system as an officer/judge/attorney/clerk. Does this make me unable to serve as a Juror?

Only the Judge and the Attorneys are allowed to excuse you for working in the justice system as an officer, judge, attorney, or clerk.

25. Do I qualify to be excused due to a Work Hardship if I work night shift?

If your employer employs more than 5 employees and you work full time then you will not be eligible to be excused due to a Work Hardship. A Juror who works the night shift or the hours immediately preceding the hours court is normally held the employee shall be excused from employment for the shift immediately preceding the employee’s service.

26. If a Jury Summons was sent to me and I share the same name with a family member, what do I need to do to see who the Jury Summons was for?

You need to call, 865-273-5400 and select Option #1 for Jury Services, and ask us to check for you.

27. If I had sent in my Jury Questionnaire and Documentation, when will I know my paperwork was received or if I have been excused?

 A Clerk will contact you as quickly as possible, either by a phone call or email, when your Jury Questionnaire and Documentation is received. You are more than welcome to call, 865-273-5400 and select Option #1 for Jury Services, and ask for a status update on your Jury Summons at anytime.  

▼

Juvenile Court FAQs

Show All Answers

1. What's the difference between other Judicial Courts and the Juvenile Court?

The Juvenile court has original, exclusive jurisdiction over cases involving minors, whether delinquency or dependency and neglect.

2. How is "juvenile" defined in Tennessee?

A juvenile is a minor child or youth under the age of 18.

3. At what age can a minor be prosecuted as an adult for the commission of a crime?

At age 16 if that age at the time of the offense, or younger than 16 if charged with the most serious offenses, such as first and second degree murder, rape, aggravated rape, rape of a child aggravated kidnapping, aggravated robbery, or especially aggravated offenses such as robbery and kidnapping. Rarely is a youth under 15 prosecuted as an adult although there are some instances involving the most serious offenses.

4. Are juvenile cases and records confidential?

Yes. Juvenile records are protected and available only to those directly involved in the case.

5. What are the legal rights of parents in juvenile cases?

Parents and/or legal guardians have the right to be notified and kept informed about all the procedural steps involved in a delinquency case and they often participate in the resolution by helping enforce probation requirements or getting special help such as counseling or substance abuse treatment for their child. In dependency and neglect cases, parents are also entitled to legal representation if they are indigent.

6. What are restitution payments?

When a juvenile has been found guilty of an offense such as vandalism or theft of property, he or she can be required to pay for the damage or loss. Such payments are to make restitution or to restore to the victim full or partial compensation for the damage or loss.

7. What can the Juvenile Justice system do to help kids before they have problems?

Through assistance and cooperation with other agencies and community-based organizations Juvenile Court helps identify youths with offenses such as truancy and vandalism. The Court also connects youths who have mental health and substance abuse issues with community and outside resources. The purpose of these efforts is to intervene early in the juvenile's life pattern with the goal of preventing him or her from "graduating" into more serious offenses and getting deeper into the juvenile justice system.

8. What happens if my child is found guilty of a crime?

A child adjudicated delinquent or found guilty of committing an offense that if committed by an adult would be a crime has several options depending on the nature of the offense and his or her history with the Court. A child might be given an abeyance with special conditions, if the charge is less serious and it is a first time offense, or be placed on supervised probation and required to perform community service, pay a fine, write apology letters, and/or attend Juvenile Court approved program. Depending on the charge, a juvenile might be placed on supervised intensive probation. On more serious offenses, the juvenile could be committed to the Department of Children's Services where he or she might be housed in a secure facility. On the most serious charges, a juvenile can be transferred to the adult system where all further proceedings take place in the Criminal Court.

9. Will the juvenile go to jail?

A juvenile transferred to the adult system can be sentenced to prison. However, persons who are sentenced for crimes committed while they were juveniles cannot be sentenced to life without parole or to death.

10. Can Juvenile cases and records be expunged?

Yes. A juvenile who turns 18 can petition the Court for expunction if he or she is one year removed from the most serious offense, has not been convicted of a crime following transfer to the adult system, has not been convicted of a sexual offense or of a violent sexual offense, and has maintained a good record of responsible conduct for at least one year before filling.

11. How do I find out when my child is going to court?

Call Juvenile Court at (865) 273-5935 and give your name and the name of the child. You may also be asked to verify information to prove who you are.

12. How do I handle my child who is not obeying the rules of probation?

Call the probation officer who has been assigned to your child. Most problems can be resolved by working with that officer.

Youth Service Officer
(865) 273-5945
Department of Children’s Services Probation
(865) 981-2366
Helen Ross McNabb
Home Base Intensive Probation
(865) 273-5954

13. May I bring my child to Juvenile Court and drop them off?

No. Charges initially must be filed with a local law enforcement agency (such as the Blount County Sheriff’s Department, Maryville Police Department, or Alcoa Police Department) before a child can be brought to the court by that agency.

14. How do I locate a mental health or substance abuse provider?

The probation counselors can obtain providers according to your needs.

15. If I live in Blount County, where do I go to get assistance with my unruly child?

Juvenile Court
391 Court Street
Room 205
Maryville, Tennessee 37804
Phone: (865) 273-5935
Note: No appointment is necessary. The parent / legal guardian and the child should come to the court where they can receive assistance and/or referrals for appropriate services.
Juvenile Court is open Monday through Friday from 8:00 am - 4:30 pm, excluding holidays.

▼

Order of Protection FAQs

Show All Answers

1. How much does it cost to file an Order of Protection?

There is no fee paid up-front to file an Order of Protection. However, there are costs involved. The minimum fee is $328.50. If the Order of Protection is granted in court, the Judge will order the Respondent to pay. If you decide to drop the Order of Protection, you could be ordered to pay.

2. Will I have to go to court?

Yes. If the Judicial Commissioner gives you a temporary Order of Protection, you will be given immediate relief. However, this temporary order is only in effect for a period of 15 days after the Respondent is served and you go to court.

3. When will the Respondent be served?

Every effort is made to serve the Respondent as quickly as possible. As soon as the Clerk’s office receives notice back that the Respondent has been served, the clerk will call you to tell you that he/she has been served and give you the court date.

4. Will my child(ren) be protected?

If you have legal custody of your children and have proof of custody, then you may include your child(ren) on the Order of Protection, if they qualify.

5. Can my spouse and I file on the same form?

No. There can only be one adult Petitioner on each Order of Protection

6. Can I file against more than one person?

Yes, but you will need to file a separate Order of Protection for each Respondent. There can only be one Respondent listed on each Order of Protection.

7. How do I violate someone for contacting me?

After a Respondent has been served with the Temporary Order of Protection or a No Contact Final Order of Protection and the Respondent contacts you, you will need to come to the Order of Protection office at the Justice Center to file a violation. If the violation occurs after hours, on the weekend or on a holiday, you will need to go to the Blount County Jail lobby to file the violation with the Judicial Commissioner on duty.

8. How do I drop an Order of Protection?

Once filed, an Order of Protection can ONLY be dropped after the Respondent is served. You will need to go the Order of Protection office to file a Request to Cancel. You will be given a court date and you must both go to court.

9. What is the difference between a Restraining Order and an Order of Protection?

There are multiple differences. See list below for each:
The Order of Protection list is:
You must qualify to file.
Temporary order issued when filed
Must be very specific with reasons you need an Order of Protection
No fee when filed
Possible immediate arrest for violation
May be filed after hours, on weekends or holidays with the Judicial Commissioner
Once granted, effective for 1 year

The Restraining Order list is:
Anyone can file for any reason
No order issued until court date
Must be very specific in what you want the Respondent to be restrained from doing - the Judge will determine what to order when you go to court.
Fee due at time of filing
Civil contempt hearing to determine violation
Must be filed during business hours (Monday - Friday, 8:00 am - 4:30 pm)
Once granted, effective for up to 10 years

▼

Property Assessor

Show All Answers

1. How are my taxes calculated?

How to calculate your tax bill

2. What creates a property tax increase?

• Budget requirements of the county voted on by the commission
• Improvements to existing property increases the "fair market value" and, therefore, the assessed value.
  • The assessor has not created the value. People make value by their transactions in the marketplace. The assessor simply has the legal and moral responsibility to study those transactions and appraise your property.

3. What is fair market value?

Fair market value is the price for property which would be agreed upon between a willing and informed buyer and a willing and informed seller under usual and ordinary circumstances. It shall be the highest price estimated in terms of money which property will bring if exposed for sale on the open market with reasonable time allowed to find a purchaser who is buying with knowledge of all the uses and purposes to which the property is best adapted and for which it can be legally used.

▼

Public Library Advertising

Show All Answers

1. Am I eligible to advertise?

The library is looking for organizations throughout Blount County that focus on improving the well-being of the community and are aligned with the library’s mission. Organizations involved in education, health, philanthropy, community outreach and childhood development are encouraged to support the library through the purchase of display ad space. For-profit companies, such as retail and/or B2B entities, are still eligible to advertise, but must do so by sponsoring a library program to pair with the ad.

2. What are the available ad packages?

The library is currently slating only 40 ads at any time so that each ad has an opportunity to be displayed at least twice per hour. In package one, 20 of the ad slots are available for year-long agreements. These organizations will have the opportunity to change the ad content as many times as they would like. With package two, which is for the remaining 20 slots, we will allow three separate ad lengths. Package two ads will only be allowed to display one ad per time period purchased.

3. What are the benefits of advertising with the library?

The library currently sees anywhere from 8,000 to 10,000 patrons per week, which easily makes it one of the most frequented leisure locations in Blount County. The demographics of the library span all backgrounds, income levels and ethnicity. The library is open seven days a week, with extended hours Monday through Thursday.

4. Is this affordable for a small business?

Definitely so. There are several price and time-frame options that can help you in your decision making. For more information go to Advertising

▼

Purchasing FAQs

Show All Answers

1. Who Leads the Purchasing Department?

Katie B. Kerr heads the Purchasing Department.

2. How do I register to do business with Blount County?

You may register at https://blounttn.ionwave.net/login.aspx

▼

Records Management FAQs

Show All Answers

1. How do I request a record?

Fill out an Open Records Request Form by going to:  Open Public Records Request Form

2. Where can I get a certified copy of a Birth Certificate?

You will need to contact the Blount County Health Department or Tennessee Vital Records. For more information go to: Blount County Health Department

3. How do I find death records?

Contact the Blount County Health Department - they keep death records for six years If it is older than six years contact the Tennessee Vital Records. For more information go to:  Blount County Health Department

▼

Recovery Court FAQs

Show All Answers

1. How do I enroll in Recovery Court?

Referrals can only be made through the court system.

2. Can someone join the Recovery Court program without having any current criminal charges?

No, all referrals must come from an attorney who is representing someone with current criminal charges.

▼

Recycle Center

Show All Answers

1. When are you open?

We are open Tuesdays, Thursdays and Saturdays from 8am - 4:30pm

2. Do you accept glass?

No, we do not accept glass items at our facility

3. Is there anywhere that I can take glass to recycle?

At this time the local Target stores are accepting glass items to recycle

4. Do you accept cardboard?

Yes, we have a dedicated compactor that takes cardboard

5. What all do you accept?

You can see all the items that we accept on our website main page or stop by our facility and get a flier with everything listed that we accept and items that we do not take at this time.

▼

Recycling FAQs

Show All Answers

1. FAQ Link Example 1

FAQ Link Example 1

2. Longer FAQLink Example 2

Longer FAQLink Example 2

3. FAQ Link Example 3

FAQ Link Example 3

4. Longer FAQ Link Example 4

Longer FAQ Link Example 4

▼

Register of Deeds

Show All Answers

1. I paid my property off, when will I get my deed?

You will get a "RELEASE" when your mortgage is paid (up to 45 days). You would have received your deed when you purchased your property.

2. I need to add/remove a name on my deed, what is the process?

In order to make any changes, a new deed must be prepared and recorded.  We recommend using a title attorney or title agency.

3. Are there liens or judgements on my property?

We are a recording office, we DO NOT do title searches. We have computers available to the public to do searches in office at 349 Court Street Maryville TN 37804, or you may contact a title agency to search for you.

4. Do you have a list of foreclosures?

We do not, and we are not furnished with any information regarding sales posted and or held on the courthouse steps.

5. How do I know if my property has restrictions?

Most of the time they will be referenced in your deed. You can also contact your realtor or title agency for assistance.

6. The information listed on CRS (Courthouse Retrieval) is wrong, how can I get that corrected?

CRS (Courthouse Retrieval) is an independent agency not related to our county website, or The Blount County Register of Deeds. Any mistakes, or corrections need to be addressed to the company that provides that service. They should have contact information on their website.

7. Do you have forms or prepare (assist in) documents?

We DO NOT furnish forms, or prepare documents. We are a recording office. It is recommended that you have an attorney or title agency prepare your documents.

8. Are your documents online?

Our documents aren't online. We have computers available in office at 349 Court Street Maryville TN 37804  for public use.

9. Could I get a copy of a document?

All fees must be paid in advance.

• We charge .50 to email each document, or .50 per page to print a hard copy. 
• Certified copies that would serve as your original are $1.00 per page. 
• We accept check, credit/debit card, cash or money order.

10. Can the Register of Deeds speak to my civic group or church organization?

Yes, as a public official, the Register embraces opportunities to meet with all groups/organizations. You may contact the Register at Phone 865-273-5880
or Email Register of Deeds

▼

Risk Management

Show All Answers

1. What should an employee do if injured after hours?

Notify supervisor immediately. Injured worker may seek treatment at one of the clinics listed on Employee's Choice of Physician form (Panel of Physician's) or Blount Memorial Hospital ER.

2. Are prescriptions covered?

Prescriptions written by the Authorized Treating Physician may be approved. However, compound creams and medications may require pre-certification.

3. Can an employee use a pharmacy of their choice?

Blount County Government uses Blount Discount Pharmacy and Walgreens as well as the dispensary at East TN Medical Group for workers' compensation prescriptions. Mail Order Pharmacy is also used for frequent refills. If an employee pays for an authorized prescription, turn in receipts to Risk Management and employee will be reimbursed.

4. Can an employee be reimbursed for the mileage to/from workers' compensation physician appointment?

Yes. The employee is reimbursed for travel beyond a 15 mile radius, or a 30 mile round trip from home or work. The current mileage rate is based on the current mileage allowance for state employees. The current state travel regulations can be found at http:state.tn.us/finance/act/travel.html
A mileage form must be completed by employee and submitted to Risk Management for reimbursement. A mileage form can be obtained on the website or thru Risk Management.

5. Can an employee be terminated for reporting a work related injury?

No

▼

Risk Management - Worker's Compensation

Show All Answers

1. What should an employee do if he/she is hurt after hours?

Notify supervisor immediately. Injured worker may seek treatment at East TN Medical Group Care Today Clinic or Blount Memorial Hospital ER.

2. Can an employee be terminated for reporting a work related injury?

No.

3. Are prescriptions covered?

Prescriptions written by the Authorized Treating Physician may be approved. However, compound creams and medications require precertification.

4. Can an employee use a pharmacy of his/her choice?

Blount County Government uses Blount Discount Pharmacy, Walgreens, and the Dispensary at East TN Medical Group for workers’ compensation prescriptions. Mail Order Pharmacy is also used for frequent refills. If an employee pays for an authorized prescription, turn in receipts to Risk Management and the employee will be reimbursed.

5. Can an employee be reimbursed for the mileage to/from workers’ compensation physician appointment?

Yes. The employee is reimbursed for travel beyond a 15 mile radius, or a 30 mile round trip of home or work. The current mileage rate is based on the current mileage allowance for state employees.

A mileage form must be completed by employee and submitted to Risk Management for reimbursement. A mileage form can be obtained through the Risk Management office. The current state travel regulations can be found at the Tennessee State Government website.

6. Can an employee go to his/her doctor or chiropractor of choice?

The employee should choose from the Panel of Physicians (C-42) for workers’ compensation to pay; unless otherwise approved by Risk Management.

7. What should an employee do if he/she receives a medical bill?

Submit it to Risk Management office and contact Lindsey Jackson at 865-273-5771.

8. When do workers’ compensation benefits end?

When an employee returns to work.

▼

Sheriff's Office FAQs

Show All Answers

1. How can I dispose of medications?

A dropbox is located in the 24-hour lobby of the Blount County Justice Center, 940 E. Lamar Alexander Parkway, Maryville, TN 37804.

Everything from narcotics to over-the-counter medications will be accepted.

Items Accepted for the Pharmaceutical Collection Program

• Prescriptions
• Liquid medications (in leak-proof containers)
• Medicated ointment, lotions, or drops
• Pills in any packaging (glass bottles, plastic containers, plastic bags, etc.)
• Over-the-counter medications Liquid medications (in leak-proof containers)  
• Pet medications

Items Not Accepted in the Program

• Blood sugar equipment
• Sharps/needles
• Illegal drugs & narcotics (although police will accept these items if placed in the container)
• Thermometers
• IV bags
• Bloody or infectious waste
• Personal care products (shampoo, lotions, etc)
• Compressed liquid like an asthma inhaler

Safe At-Home Disposal

Do not flush or pour medications down the drain. Remove medication from original packaging and mix with an undesirable substance such kitty litter or used coffee grounds. Place the mixture in a bag and throw in your trash container. Remove and destroy any personal information on the empty medicine container and recycle the empty container.

2. How do I apply for employment with the Sheriff's Office?

--COMPLETING AN ONLINE APPLICATION IS THE FIRST STEP. That is required to proceed further. --Go to www.bcso.com and click on the "Employment" button on the homepage. --Complete the online application FULLY and TRUTHFULLY.

3. Will I hear from BCSO after I apply online?

Applications received for Patrol and Corrections are reviewed for minimum qualifications, then referred to a member of the Command Staff in the area indicated by the applicant (Patrol or Corrections) for review of additional qualifications.
--If you do not meet minimum qualifications, you will not likely receive notification from BCSO.

4. If I meet the minimum qualifications, what happens next?

--If you meet minimum qualifications AND your application is selected for further consideration, you will receive an email inviting you to take the appropriate exam (Patrol or Corrections), submit required forms and documents, etc. THIS INVITATION MAY TAKE UP TO THREE MONTHS TO RECEIVE due to our exam schedule and screening & selection processes.
--If your application is NOT selected for further consideration, you will not receive an invitation, or an email from BCSO unless you have made a separate inquiry, to which BCSO will respond.

5. If I'm invited to take the exam, what happens next?

BCSO's screening and selection process includes the following steps:

--Email invitation to take the written exam, with instructions on what to bring to the exam
--Delivery to BCSO by the applicant at the exam of the following forms and documents:
>>Copies of valid driver license, SS card, HS diploma/GED certificate, birth certificate, and DD-214 (if former military),
>>Signed authorization forms for a credit check, background investigation, Notice to Applicant & Agreement, PREA form (these forms are available for download at the following link: )
>>Completed and signed Personal History Statement (this form is available for download at the above forms link)
--Written exam (which tests for math, reading comprehension, and basic reasoning skills), writing exercise (to evaluate your ability to communicate in writing), and a physical exercise (this exercise is NOT "pass-fail"). Exams are typically conducted 3x per year, on a Saturday morning.
--Credit check and NCIC report
--Review by Command Staff of each applicant's file, which contains application, exam score, writing exercise, physical exercise results, credit report, NCIC report, Personal History Statement, any referrals, all documents and forms provided before taking the exam, and any other information in the applicant's file at that time
--Selection of applicants invited to continue in the screening process:
>>Email to applicants NOT invited to continue in the screening process, advising that BCSO is focusing on other applicants at this time
>>Email to applicants who are invited to continue, advising that a panel interview followed by a meeting with the Deputy Chief will be scheduled
--Invitation to Panel Interview and meeting with Deputy Chief
--Evaluation of Panel Interview results and meeting with Deputy Chief.....selection of applicants to be invited to continue in the screening process
--Email to applicants advising they are proceeding to a background investigation (or not proceeding further in the screening process)
--Referral of selected applicant's file to the background investigator
--Background Investigation (this may take several weeks)
--Review of background investigation results and review of departmental open positions, funding, and authorization to fill an open position
--Selection of applicants invited to continue in the screening process:
>>Email to applicants NOT invited to continue in the screening process advising that BCSO is focusing on other applicants at this time
>>Email to applicants invited to continue:
--Conditional Offer of Probationary Employment issued + instructions on the following:
--Physical exam and drug screen
--Psychological evaluation by a licensed psychologist
--Polygraph exam by a licensed polygraph examiner
--Review of the above exams/evaluations and selection of most qualified applicants for an employment offer
--Offer of Probationary Employment to those applicants who successfully completed the above steps and were selected for employment

6. How long does the exam, screening and selection process take?

Typically 3-4 months...sometimes longer.

7. When are the exams scheduled?

Typically three times a year for Patrol and Corrections.

8. Are there any events that could disqualify me?

YES: (a) Failure to meet minimum qualifications (minimum age, U.S. citizen, valid driver license, H.S. diploma/GED certificate), (b) Failure to pass the written exam, the physical exam, the drug screen, the psychological evaluation, or the polygraph exam, (c) Failure to provide required documents and forms, (d) Falsifying, misrepresenting, or omitting required information or documents, (e) Illegal drug use or sale within certain time periods, (f) Having a current Order or Protection or Restraining Order against you, (g) Felony convictions that are not expunged may be disqualifying, (h) DUI conviction in the previous 10 years (for Patrol), (i) Less than Honorable discharge from the military, and (j) Other events you disclose or we discover may be disqualifying.

9. Can I just call to schedule a time to take the exam and bring the forms and documents?

No: Our applicant screening and selection processes are designed to efficiently select the most qualified applicants for Patrol and Corrections positions. Testing in groups, 3x per year, has proven to be efficient and effective for BCSO.

10. Who can I call to check on the status of my application?

Although you can call Blount County Sheriff's Office, please do so only once.
--If selected to continue in our process, you will be notified by email (be sure to read your email regularly, as that's our customary method of communication).
--If NOT selected to continue in our process, you will most likely NOT be notified.

11. Are your hiring policies and practices fair?

Yes. BCSO is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, national origin, age, disability, or veteran status in employment opportunities and benefits.

12. If I'm hired by BCSO, what employee benefits will I receive?

Please click on this link and select the items of interest: http://www.blounttn.org/761/Employee-Benefits

13. I'm POST certified in Tennessee or another state. Will I have to take the exam and complete the other requirements?

Yes

14. I'm POST certified in another state. Will I have to complete the Tennessee POST Academy?

That determination is made on a case-by-case basis based on your training and experience. If selected to take the exam, please furnish a copy of all law enforcement training certificates, transcripts and course curricula along with the other forms and documents we require.

▼

Trustee FAQs

Show All Answers

1. When are County Property Taxes due?

Property Tax is paid annually. Tax Notices are typically mailed in mid to late September each year and are payable through the end of February. They become delinquent on March 1. Please thoroughly review your tax notice as it provides much helpful information such as a discount for early payment. Tax Notices are not required by State law but are sent as a reminder. If you do not receive your notice(s) by October 1 of any given year, please notify our office. Also, please notify us if your mailing address changes.

2. What is the Property Tax rate for Blount County?

The Property Tax rate is set annually by the Blount County Board of Commissioners. 

2022 - $2.47 for every $100 of assessed value

2021 - $2.47 for every $100 of assessed value

2020 - $2.47 for every $100 of assessed value

2019 - $2.47 for every $100 of assessed value

2018 - $2.47 for every $100 of assessed value

2017 - $2.47 for every $100 of assessed value

2016 - $2.47 for every $100 of assessed value

2015 - $2.47 for every $100 of assessed value

3. How is the amount of my Property Tax bill determined?

The Trustee does not determine the amount of your Property Tax bill, but the following shows an example. Your value/appraisal should be on your Property Tax bill.

Example of $100,000 residential property:

$100,000   (Appraised value of property set by the County Assessor’s Office)

x .25          (Residential property is assessed taxes on 25% of value set by County)

-----------

$ 25,000    (Assessment)

x .0247      ($2.47 tax rate set by County per $100 of assessment)

-----------

$ 618         (2022 County Property Tax Bill)

4. When can I apply for the Property Tax Relief Program?

The Trustee's Office typically begins accepting applications in August of each tax year. For the deadline to apply and any additional information, click on the Property Tax Relief Program on the Trustee Home Page.

5. When can I apply for the Property Tax Freeze Program?

The Trustee's Office typically begins accepting applications in June of each tax year. For the deadline to apply and any additional information, click on the Property Tax Freeze Program on the Trustee Home Page.

▼

Veterans Services

Show All Answers

1. Does our office make photo ID's?

No.
Photo ID's are made by the VA Healthcare system. It would be required by the Veteran to be enrolled in VA Healthcare to receive a photo ID.